Privacy
Wyoming Home fully respects the privacy of our customers and we will never release information collected for any reason. We may, however, use this information for the sole purpose of possible future marketing promotions or special offers to the customer from Wyoming Home. This is purely optional and our customers can send an email to sales@wyominghome.com and be removed from our mailing list.
Security
The security of our customer’s credit card information is of utmost concern to us. wyominghome.com, in conjunction with PayPal, implements the use of Secure Socket Layer(SSL) technology with 128 bit encryption standards to ensure that all financial transactions submitted to wyominghome.com are safe and impervious to hacker interception. No credit card information is retained by wyominghome.com.
Shipping
Shipping charges are configured by weight and shipped via UPS ground. A $2.00 base fee will be assessed on all packages shipped to cover the cost of packing material. Orders received after 11:00 a.m. MST will be shipped the following business day (Monday-Friday) as long as items purchased are in stock. Please allow 4-6 weeks for delivery of out of stock items. Customers supplying a valid email address will be sent a notification to confirm their order and the expected shipping date. When an order is shipped we will also send the customer a notification containing a UPS tracking number. At this time wyominghome.com is not configured to ship outside of the United States of America. By chance you do reside outside of the United States and wish to place an order, please send us an email to sales@wyominghome.com and we will accommodate you in any way we can.
Returns
Within 10 days of receiving your order you may request a return merchandise call tag. Please submit this request to sales@wyominghome.com. Items being returned must be undamaged and in a condition that allows them to be resold. Returns are subject to a 25% restocking fee. Upon approval for a return, a call tag shipping label will be mailed to the individual for shipping via UPS. Refunds will be issued in the same form of payment originally used for purchase within 7-14 business days of our receiving your return. If the return is not due to our error we will deduct the shipping costs and restocking fee from your refund.
Damaged Items
If your package arrives with damaged items please keep all of the packing materials. Call us immediately at 1-307-638-2222, Monday-Friday 10:00 a.m. to 6:00 p.m. MST, and we will arrange to have the shipper inspect and pick up your merchandise.